Business Development Manager

Main purpose of position:

The aim of the post is to achieve monthly revenue targets through a targeted, high energy approach, primarily by phone. This will involve a solid understanding of prospective clients and their requirements, the ability to talk confidently and competently about the our service and an effective closing sales technique.

Main responsibilities:

• To consistently achieve monthly revenue targets by calling prospective clients, offering trials/demos and closing sale.
• Maintain an effective pipeline of relevant major prospective clients from an allocated sector(s).

Through the sales cycle:

• To have an in-depth knowledge of the service in order to provide an effective solution for prospective clients.
• Establish prospective client requirements in the context of their communications and other objectives.
• Develop and maintain good relationships during the sales process, maintaining regular, pertinent and helpful contact with the prospect throughout the trial.
• Provide expert advice and guidance to the prospective client on related subjects such as copyright
• Carry out effective negotiation on pricing where required.
• Formulate a clear Proposal detailing the service whilst managing the client’s expectations
• Provide a high quality handover to Client Services.

General:

• Manage communication of  information and service updates to prospective clients.
• Work closely with client service and support staff.
• Prepare effectively for calls and meetings.
• Maintain high levels of commercial awareness in order to achieve the best possible financial outcome.
• Maintain accurate CRM and other records of client interaction.

Candidate specification:

• Proven track record in telephone lead generation and selling in a consultative sales environment
• Extensive knowledge and experience of media intelligence services
• Sound commercial outlook and ability to respond to market trends
• An ability to ask intelligent, informed questions of the prospect to fully establish their requirements, and communicate this back to the business
• Demonstrable record of effective relationship building
• Organisational, administrative and IT skills
• Highest level of interpersonal and influencing skills
• Excellent communication abilities, oral, written and face-to-face
• Ability to stay calm and maintain friendly rapport under pressured conditions
• Tenaciousness in developing opportunities, and resilience to demanding client expectation
• Knowledge of Pipeline Management
• Evidence of high volume of calls

Characteristics:

• Driven/Ambitious
• Intelligent
• Responsible/Accountable
• Mature
• Curious
• Sense of Humour
• Resilient